basics, and a few common benefits that small businesses often provide and the implications for them. can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. But unfortunately, this is mistaken. FBT applies to all business who provide benefits to employees in respect of their employment and it can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. common benefits that small businesses often provide and the implications for them. can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. of internal finance people. But unfortunately, this is mistaken. FBT applies to all business who provide benefits to employees in respect of their employment and it can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. small business and their accountants. Most think of it as a tax for big business, with lots of “entertainment” and exotic remunerations strategies or government departments with scores of internal finance people. But unfortunately, this is mistaken. FBT applies to all business who provide benefits to employees in respect of their employment and it can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. Fringe Benefits Tax (FBT) is mostly ignored by small business and their accountants. Most think of it as a tax for big business, with lots of “entertainment” and exotic remunerations strategies or government departments with scores of internal finance people. But unfortunately, this is mistaken. FBT applies to all business who provide benefits to employees in respect of their employment and it can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. for big business, with lots of “entertainment” and exotic remunerations strategies or government departments with scores of internal finance people. But unfortunately, this is mistaken. FBT applies to all business who provide benefits to employees in respect of their employment and it can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. for the want of keeping people reading, I’m going to focus on basics, and a few common benefits that small businesses often provide and the implications for them. respect of their employment and it can be a right pain in the arse often seem inequitable, pedantic and incredibly complex. So for the want of keeping people




customer service, and enhanced employee productivity. Small business VoIP solutions include hardware and software dedicated to handling voice traffic and offer a variety of calling features previously out of reach for smaller companies using a traditional PSTN (public switched telephone network) phone system. VoIP systems are designed to be flexible and scalable. So whichever system you choose now will grow along with your business, allowing you to easily add users, upgrade features, and expand into more sophisticated modules as you need them. If you already have an IP voice system, you’ll have a lot more decisions to make about calling features, such as automated attendant, music on hold, and integrated voicemail, in addition to how many phones you’ll need to make sure it can handle the additional traffic smoothly, with no audible delay during a conversation (referred to as “jitters”) or dropped calls. You want your IP calls to sound as clear and be as reliable as calls placed on the PSTN. Voice traffic must be given a higher priority on the network than data traffic. This is called Quality of Service (QoS), and it cuts down on jitters and dropped IP calls. To determine whether your network can handle this additional traffic, it’s important to conduct some performance tests. If you already have an IP phone system? Share your experience! See how Thurston Kitchen of Colorado improved its customer service with a Cisco small business phone system. Tags:ip phonesmall businesssmall business voipvoice gatewayvoip In an effort to keep conversations fresh, Cisco Blogs closes comments after 60 days. Please visit the Cisco Blogs hub page for the latest content. 3 Comments DamaraSofia May 21, 2011 at 6:25 am Excellent Post! You made it look so easy. 5 likes Allen Hurst April 26, 2011 at 12:37 am Will Voice traffic that be given a higher priority on the network will interfering normal data traffic so we always need to connect. For example, Cisco’s Small Business Small Business Small Business Communications 500 Series, supports all of these features and connects up to 100 IP phones. It’s important to figure in the cost of IP phones or softphones (desktop clients that allow users to make about calling features, such as automated attendant, music on hold, and integrated voicemail, in addition to how many phones you’ll need to upgrade our bandwith? I am so sorry for my newbie question. By the way, thanks for sharing! 1 like Cosmin May 10, 2011 at 6:25 am Excellent Post! You made it look so easy. 5 likes Allen Hurst April 26, 2011 at 5:05 am Great Post! One other alternative that clients may want to consider if they do not want to make the investment in CPE is to use a Hosted Service. When choosing a Hosted Service vendor look for one that delivers the voice applications via private network to avoid the QoS problems encountered with delivery via public internet links. 4 likes over IP (VoIP) is a technology that seems tailor-made for small businesses, especially now that IP networks are as common as landline telephones, and broadband Internet access is within anyone’s budget. And the benefits of VoIP for small businesses are many, including reduced phone expenses, improved customer service, and enhanced employee productivity. Small business VoIP solutions include hardware and software dedicated to handling voice traffic and offer a variety of calling features previously out of reach for smaller companies using a traditional PSTN (public switched telephone network) phone system. VoIP systems are designed to be flexible and scalable. So whichever system you choose now will grow along with your business, allowing you to easily add users, upgrade features, and expand into more sophisticated modules as you need them. If you do need more bandwidth, consider setting up a virtual LAN (VLAN) for voice traffic on your network. Step 3: Install the voice products This is the trickiest part. Deploying an IP PBX system or adding a voice gateway to your network is no small undertaking; it affects your entire network, from capacity to performance. Working with an IT partner will ensure you get the right solution to fit your business needs. In addition, a partner can implement a VoIP system with as little disruption to your network is no small undertaking; it affects your entire network, from capacity to performance. Working with an IT partner will ensure you get the right solution to fit your business needs. In addition, a partner can implement a VoIP phone system—and you can do it in three steps. Step 1: Assess your needs and choose your solution You have two choices when implementing a VoIP system. You can install an IP voice system (or, IP PBX system or adding a voice gateway to your IP network. If you already have an IP phone system? Share your experience! See



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